Frequently asked questions
Frequently asked questions
Answers to questions you would have asked anyway.
No, we are a pet supply specialist for food, accessories and care. We do not sell pets. For advice on responsible adoption we will gladly refer you to recognised breeders or the local shelter.
Yes, within Brunssum we deliver free of charge from thirty euros. Call or visit to place your order, then we plan the delivery with you.
Every purchase earns you a stamp. A full card gives you five euros off your next purchase. You can request a card in the store.
Yes. Many items can be ordered within a few business days. Pass your request at the counter and we will see what is possible.
Debit card, credit card and contactless mobile payment. Unfortunately we do not accept cash for larger amounts.
Yes, and free of charge. Our staff are happy to help you choose suitable nutrition for the age, breed and any sensitivities of your pet.
We give advice within our expertise. For medical questions or grooming services we refer to recognised colleagues in the region. Ask us for a recommendation.
In addition to our own card, brand promotions are regularly available for Royal Canin, Hill's, Prins and others. Drop by or call to hear current offers.
Both. Alongside well-known brands we carry pressed, cold-pressed and natural foods. Just ask about the options for your animal.
Yes, dogs on a short leash are welcome. We have a water bowl and a small treat ready.
On public holidays we deviate from regular opening hours. We share that on Facebook and on the shop window.
Yes. Our physical gift card is available for any amount and is wrapped on request at no extra cost.